FAQ

service • flexible • possibilities

What are your opening hours around Christmas and New Year?
On December 24, 25, 26 and 31 and Januari 1st we are closed.

Are there additional costs if I wish to include photos in the design?
4CARDS uses up to 6 photos at no extra cost in your design. We charge no extra cost for changing color into black and white or sepia. We will also adjust the size if needed. Please send us your photos in high resolution jpg.

Can you send me a hard copy of the design?
After you have approved the soft design (pdf) on Wednesdays the latest, we will have a hard copy made (every Thursday) and sent to you bij post (every Friday). If you choose to print the cards locally, we advise you to have the hard copy made by your local printer.

Can I receive the enveloppes in advance?
Of course you can. Please bear in mind the additional transportation cost. You can also choose to buy your envelopes locally. Please let us know!

I am not sure yet about the total number, can I already place my order?
This is not a problem, please fill out an estimate in the form. As soon as you know the exact number, we will send you the invoice. Afther payment and your approval we will have the cards printed and sent to you.

How long in advance do I need to order?
Depending on our workload we will get back to you with a first design within 2 hours – 2 working days. Please put URGENT in subject line if you need the cards or design as soon as possible. We will do our utmost to help you as soon as we can. If you approve the pdf on working days before 9.00 am (CET), we can print the cards the same day and give to the courier. Delivery time depends on the destination address.

What types of paper can I choose from?
matt | half matt/satin | shiny | finely ribbed | pearl | 

Can I also have a design personlised by 4CARDS and have the cards printed locally?
Yes of course! The cost for the design are Euro 60,- (collections 4CARDS) and Euro 85,- (partner collections) . You will receive a high resolution pdf, in- or excluding cropmarks, bleed(marks) 3-5mm, depending on your local printers wishes.